- The House of Newpeople
- Haparandadam 45
- 1013 AK Amsterdam
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Do you thrive in a fast-paced, high growth global matrix environment? Do you bring a track record in articulating vision, setting goals, developing and executing strategies, measuring results, and transforming organizations? The Director Analytics, Data and CRM EMEA has primary responsibility for outlining and executing the data, analytics and CRM vision and strategy. This includes building the team to execute against this strategy, establish the required structure, processes and tools, continually track and improve performance and consumer experience, and oversee the day-to-day tactical operations of the organization.
This company has been active for over 20 years, and has revolutionized their industry. Nowadays, it has a vibrant customer base across EMEA predominantly focused on B2B and professional organizations. As the company grows, it becomes increasingly important that solid customer data and intelligence inform business decisions and strategy and evolve into smart CRM, segmentation and differentiation approaches.
Another key strategic priority for the company is to increase the capture and conversion of new consumers and by developing a closer relationship with their potential consumer base. To that end there are is building out its consumer organisation across EMEA.
In short, this company seeks to transform the way it uses data and intelligence in its business, both in defining strategy as well as in operational execution.
The Director Analytics, Data & CRM EMEA will help transform this company into a customer- and consumer-centric business that truly engages with and delights its customers and optimizes the customer experience across all touchpoints. He/she will be responsible for both the professional as well as the consumer sides of the business. This includes business and consumer intelligence, market and competitor insights, consumer and market research, retail analytics, and CRM and loyalty programs. Specific goals & responsibilities for this role include:
People respect you as an inspirational leader. You can motivate and create movement in an organization. You bring a humble personality, are amenable and operate as part of the team. You are comfortable with executive presence. In your previous multinational experience you have grown, trained, and managed a high-performing team. Specific requirements for this role include:
This is a unique opportunity to use your skills and attributes in a passionate, mission- focused environment. Location for this role is Amsterdam, the Netherlands. Only qualified application will be taken into account. Do you have what it takes? Let me know!