• +31 (0)20 570 20 30
Digital growth

Executive Search

Successful story of:

 

Backbase

Facts and figures

  • Privately funded Founded in 2004
  • B2B SaaS model Fintech player
  • Revenue *3 Goal

Question.

Backbase

Backbase is a fast-growing fintech software provider that enables financial organisations to accelerate their digital transformation and to be able to compete in a digital-first world.

Backbase was founded in 2003, is privately funded and has headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) as well as regional headquarters in Boisse, Cardiff, Dubai, Krakow, Mexico City, New York, Toronto, Singapore, Sydney and Tokyo.

Backbase is the creator of the Backbase Engagement Banking Platform, an ultramodern software solution for digital banking that combines traditional systems’ data and functionalities with new fintech players to create a seamless digital experience for customers.

More than 120 financial organisations across the world use the engagement banking platform to streamline their digital sales and self-service activities on all digital touch points.

Backbase gives fintechs the speed and flexibility to create customer experiences on every device, to manage them and to deliver measurable company results. Backbase is of the opinion that excellent digital experiences are essential to stay relevant. Backbase’s software allows financial service providers to grow their organisation digitally and quickly.

Backbase switched to a Software as a Service model at the start of last year which led to a considerable transformation within the company.

Backbase has the ambition to grow in the next three years and to triple its revenue. In order to achieve this, they started looking for a Director of Digital Transformation that helps build on this success.


Solution.

As the new Digital Transformation Director, Robert Hexspoor helps new customers by defining the roadmap for their digital transformation. This requires the ability to work together with customers in an advisory manner and the ability to translate customers’ goals into digital strategies.

The Director of Digital Transformation uses great expertise in the field of digital transformation and skills to help CEOs of banks and their teams solve their most urgent challenges.

A cultural fit at Backbase is the key to success in both the short and long term. Robert Hexspoor is a digital leader who is not afraid to make decisions quickly, embrace change and has a mentality of “getting things done.”

He understands a scale-up environment, demonstrates leadership skills, is commercially skillful and has wide range of experiences in building up and maintaining C-level relationships. Managing complex timelines and customer needs, make up the core of what he does.

Leadership

Upscaler

The leadership most suited for success in this phase is characterized by:

  • From operational to coaching leadership (you can no longer do everything yourself)
  • Focus on people – attract, develop and retain the right team of people
  • Creating scalability through structure and processes, without being entrepreneurial, lose – create resilience
  • Clarity (communication I expectations) and personal growth (working with A-players).
  • Continue to refresh and start improving
Look at our leadership model

Cases

Digital transformation

NBD Biblion

Innovative Leadership

NBD Biblion has been at the forefront of innovation in the library world for more than half a centur...
Digital growth

BusinessBase

Chief Executive Officer (CEO)

The journey of BusinessBase began in 1999, and for the past two decades it has evolved into a leadin...
Digital growth

BouWatch

Chief Product & Technology Officer (CPTO)

Theft, fraud or vandalism: it is a regular occurrence on construction sites. BouWatch provides solut...
Digital transformation

Picturae

Director Product & IT

Picturae is the international market leader when it comes to the digitalisation, storage, management...
Digital growth

Plutosport

CEO

Plutosport.nl is the biggest online sporting goods store in the Netherlands. Plutosport sells an ext...
Digital growth

MyWheels

Chief Commercial Officer (CCO)

MyWheels is the fastest growing car sharing company in the Netherlands with an ambitious mission: br...
Digital transformation

Galderma

Head of Digital

“Advancing Dermatology for every skin story.” That is Galderma’s vision. Galderma is a pharma...
Digital growth

Backbase

Digital Transformation Director

Backbase is a fast-growing fintech software provider that enables financial organisations to acceler...
Digital transformation

Jumbodiset Groep

Director e-Commerce

Jumbodiset Groep develops, produces and sells games, puzzles and toys. Jumbodiset Groep was created ...
Digital growth

Temper

Chief Product & Technology Officer

Temper is on a mission to make the labour market more fair, accessible and efficient by transforming...
Digital transformation

HBM Machines

Chief Commercial Officer

The family-owned business HB Machines started out as a small tools shop in Gouda but has since grown...
Digital growth

Swapfiets

Director Digital, Technology & Data

A group of friends having a good idea and just trying it out. For a fixed price a month you get a Sw...
Digital transformation

Unlimited Spare Parts

Chief Commercial Officer

Unlimited Spare Parts is a one-stop shop wear parts supplier for machines used in the food and packa...
Digital transformation

The Oval Office

Managing Director

The Oval Office is a creative communications agency which is unique because it places experiences at...
Digital transformation

De Isolatieshop

Managing Director

Turning the whole insulation industry upside down. With that goal in mind, Tim van Haaren and Martij...
Digital growth

BlueMovement

Country Manager

Since 2017, BlueMovement, a brand of BSH Home Appliances, has aimed to make consumers’ lives more ...
Digital growth

Petplan

Head of Growth

Its over 1.5 million clients (dogs, cats, parrots or birds) worldwide make Petplan the biggest pet i...
Digital transformation

The Employment Group

Digital Director

The Employment Group (TEG) is an innovative platform consisting of 4 different companies, each speci...
Digital growth

Girav

Head of e-Commerce

Girav was founded 10 years ago and offers a wide range of male clothing for the top half, whereby to...
Digital transformation

Kamera Express

Head of e-Commerce

Kamera Express was founded in 1995, is the market leader in photo and video equipment in the Benelux...
Digital transformation

Intergamma

Director Cross-Channel

Since 1970, Intergamma has been active with its construction market formulas with the Gamma, Gamma B...
Digital growth

BlueMovement

Designing Digital Teams

BlueMovement is a fast-growing start-up in Hoofddorp and its mission is that everyone deals consciou...
Digital growth

DutchChannels

Interim Solutions

DutchChannels is a a fast growing start-up that, being an international player, sells video-on-deman...
Digital growth

Atida

Designing Digital Teams

Atida is one of the largest online pharmacies in Europe, with a mission to redefine the true meaning...
Digital transformation

Studio Anneloes

Head of e-Commerce

Studio Anneloes was founded 15 years ago and designs and sells women’s fashion. Studio Anneloes ha...

Other Digital growth clients

x

Read more

I give Newpeople permission to use tracking cookies: Yes No
Cookies accepted