Description
The sales group is responsible for maintaining a commercial relationship with client's institutional customers; f.i. libraries and information departments at universities and government institutes. For this client we are currently looking for a full-time Product Sales Manager to drive the market development, in two countries: France and UK.
Purpose
- Responsible for extending and further developing relationship network and drive revenue potential of client's databases and business intelligence tools to the maximum while reaching high customer satisfaction levels;
- Will handle negotiations at a high level, but within defined limits of discretion;
- Creating and pursuing database-opportunities within Research Focus-accounts, i.e. market share, market image, financial liability, IT infrastructure Design and execute consistent sales standards and tools Manage customer contacts and establishes frequent contact with customers by phone, at place of business and industry events;
- Lead negotiations;
- Review monthly reports, document sales results and forecasts;
- Prepare and conduct effective sales presentations, at different levels in the organisation, ie. Library-staff, vice-chancellors, bibliometricians;
- Participate in tradeshows and conferences;
- Support Account Managers with the implementation of their Account Plan;
- Revenue/cost responsibility;
- Deliver current portfolio growth of a determined % per annum;
- Responsible for individual T&E budget Customer relations;
- Manages targeted decision makers in accounts;
- Grow customer loyalty and satisfaction.